All of our items were STOLEN due to management!!! We've had our storage here for 8 YEARS. Management will not take responsibility. Be aware!!! They have low rent people working here who are not keeping an eye on your stuff and are not watching who comes in and out. No security whatsoever. I don't want this happening to anyone else
I will revise my feedback once I moved in.
We also chose this facility because it has easy access to highway. Security protocol is sound. Facility lighting seems adequate at night as well.
I can't say enough about this facility but more specifically the manager, Jason. I needed a unit very quickly and I wasn't sure of the size that would best suit my needs. I was in a really bad place and having an even worse day. Jason was very kind and personable and made sure I go the best unit to fit my needs. I will definitely be recommending this facility to anyone who needs a unit.
Jason, the property manager here, is absolutely amazing! Very nice, accommodating guy, went above and beyond for me when I moved a bunch of office furniture into a unit. He came out to make sure everything was going smoothly (despite the sweltering 100° weather!) and provided me and the 3 guys I had with me with ice cold water. If customer service is as big a deal to you as it is to me, Jason is the guy to see!!! Highly recommend this place!
Jason the property manager is great and very friendly. He explains in details about the cost upfront and is very informative about the process.
Had a good experience with this company preparing to move. The manager Jason helped make U-Haul reservation and suggest different boxes for household items. He called the day before to leg us know the U-Haul would be ready and when we arrived the next day it was ready to go with the dolly and we were able to pick it up quick and get to packing. He was very helpful in preparing for our move.
Move It Self Storage Sugar Land Greatwood is a US Storage based in Richmond, Texas. Move It Self Storage Sugar Land Greatwood is located at 1728 Crabb River Rd, Richmond, TX 77469, USA.
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