These are dishonest and third rate unethical people with no values. Stay away from them. I had not driven one of my cars for about 4 months and apparently something went wrong and engine would crank but not start. I towed my car to them. These people quickly understood I was disadvantaged because the car is immobile. They kept the car for 3 days and called me once a day telling they were working on it and had to repair this and that and told obviously unbelievable things. And they kept increasing the repair bill to an extremely unreasonable and scary level. I agreed to shell out about $900 total they told me hoping I could have a functional car. This guy called me later and said engine has low compression and may cost significantly more to repair and that may be more than the worth of the car. He said he had a customer who was interested in buying the car as-is for $800 i.e, significantly undervalue. Having got vexed and no option(car being immobile) I agreed to sell to them. He pretended in front of me that he was calling some customer and said he would be meet me at some location. When I met this customer at the location I realized this customer was one of his other mechanics who had serviced my car before. They thought I would not know. This fake customer outright lied to me that he had a tax business and does not work at this mechanic shop. When I exposed him that he had serviced my car before he admitted and was pale faced. He admitted it was the plan they sketched. Basically, nothing was wrong with my engine it had some starter problem. They exploited my situation, falsified the condition grossly stating it was engine malfunction, and over quoted me leaving me no option but to sell to them as it was immobile. Their crooked plan was to fix my car for cheap and sell it for significantly higher to someone else. Don't be carried away with parking lot courtesy they show when you bring in your car. These are third rate liars. Don't be surprised if they steal /break parts in your car and say your car needs those parts repaired.
Shop began work without having my employee sign an authorization with any prices, after showing my employee prices on the computer screen. He told them to go ahead, and the began work. As soon as they loosened the spark plugs, the "manager" Aaron starks came in and said that the spark plugs would actually cost over 3 times as much and they needed to do all kinds of other work. The conversation went downhill. I ended up on the phone with my employee and in the background Aaron starks continued to yell at and argue with my employee. After i got on the phone with Aaron starks, he explained the situation and complained about the behavior of my employee (his customer) even though he was yelling and arguing just as much. During the course of the conversation Aaron starks cut me (his customer) off multiple times to change the subject and was unprofessional. After working out a "solution" the work was done. Needless to say, we wont go back to that shop. Dont let yourself get ripped off. Stay away.
They normally do a quick inspection when you drop in. They were not able to service my cars rear differential becaue they didnt have the right tools! Really?
I originally took my car to the dealership and was told that I need my abs module replaced and was quoted almost $1600 for the repair. I then decided to get a second opinion from a local garage. After I told them what the dealership said it took the mechanic at Kwik Kar a few minutes to determine that the only thing wrong was a faulty fuse. Their honesty and integrity has earned them a customer for life. I would recommend Kwik Kar to anyone who need their car serviced.
Very rude over the phone. I will not be visiting.
Greatwood Kwik Kar Lube Tune is a US Car Repair based in Richmond, Texas. Greatwood Kwik Kar Lube Tune is located at 1260 Crabb River Rd, Richmond, TX 77469, USA.
Please contact with Greatwood Kwik Kar Lube Tune using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Greatwood Kwik Kar Lube Tune opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Richmond