I've had cakes ordered from here for my girls birthday the last two years and the cakes are always great! Beautiful designs plus great tasting cake!
Great service and super friendly!!! Love the flavors and the styles!!!! Highly recommend!!
my way home... The only way I could think to fix it was by putting a bunch of candles on that cake in hopes of hiding the hideous icing!!! I feel like I'm being very generous with the one star rating because honestly this place deserves -10 stars...pls don't make the same mistake I did by paying an absurd amount of money and trusting this lady to make a decent looking cake!!
I was very angry when I received the ugliest cake I had ever laid eyes on...the cake I ordered was NOTHING like the cake I received!! My cake looked like someone colored Ramen noodles and poured them on top of a black cake!!! I ordered chocolate icing on a chocolate cake and my icing was white!! The cake was very dry and barely edible... I ended up spending almost twice as much as I spent on the initial cake(which was EXTREMELY over priced) trying to fix the disaster that this woman insisted on calling a cake. I received this monstrosity only minutes before the party so there was nothing I could do but go to every craft store I could possibly find on
LOVE Sassy Cakes! I've had many cakes made by them, and even last minute requests which Kristen was so kind to accommodate!
I went to the bakery and ordered 2 dozen cupcakes a month ago for a baby shower. One dozen decorated, the other dozen spice flavored. The day of the shower I get a call saying there was a family emergency, and the spice cupcakes were not going to be ready. By no means do I think cupcakes are more important than a family members health, but I should have gotten a call sooner. Someone was at the shop making the other dozen cupcakes that morning, so I should have been notified in a more timely manner. They tried to accomodate me by giving me a dozen cupcakes in random flavors they already made but still charged me full price. At this point l had no other choice, because I did not have time to find a different bakery. That's bad customer service all the way around. Like I said, I understand things happen, but you shouldn't charge a customer for an order they didn't even want - especially when you leave them with no time to find a different option. The only reason I'm giving them 2 stars instead of 1 is because the other dozen I ordered and received turned out good.
Sassy Cakes Bakery is a US Bakery based in Richmond, Texas. Sassy Cakes Bakery is located at 110 Crabb River Rd, Richmond, TX 77469, USA.
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